InterculturalHotel

Current Picture of Russian Visitors in the European Scene General Facts about Russia Relevant Aspects of the Profile of Russian Guests Russian mentality Language Spread of people from Russian ethnic origin abroad Religion Social status Habits Tipping Body language Russian Outbound Market vs. Others Conclusion References Russian Key words Russian Phrases

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Russian Phrases	Translation into English	Translation into national language
Да [Da]	Yes	Yes
Нет [Net]	No	No
Доброе утро! [Dobroe utro]	Good morning!	Good morning!
Добрый день! [Dobryj den’]	Good afternoon!	Good afternoon!
Добрый вечер! [Dobryj vecher]	Good evening!	Good evening!
Спокойной ночи! [Spokojnoj nochi]	Have a good night!	Have a good night!
До свидания! [Do svidanija]	Goodbye!	Goodbye!
Счастливого пути! [Schastlivogo puti]	Have a good trip!	Have a good trip!
Спасибо! [Spasibo]	Thank you!	Thank you!
Пожалуйста! (polite reply to someone who expressed gratefulness) [Pozhalujsta]	You are welcome!	You are welcome!
Пожалуйста! (polite words when giving something to a guest) [Pozhalujsta]	Here you go!	Here you go!
Извините / Прошу прощения! [Izvinite / Proshu proshhenija]	Excuse me!	Excuse me!
Добро пожаловать в отель / гостиницу, господин / госпожа [name]! [Dobro pozhalovat’ v otel’ / gostinitsu, gospodin / gospozha...]	Welcome to the hotel, Mr. / Mrs. [name]!	Welcome to the hotel, Mr. / Mrs. [name]!
Как прошел перелет? [Kak prochel pelelet]	How was your flight?	How was your flight?
Легко ли вы нашли отель? [Legko li vy nashli otel’]	Was it easy to find the hotel?	Was it easy to find the hotel?
Вы бронировали номер? [Vy bronirovali nomer]	Do you have a reservation?	Do you have a reservation?
Вы бронировали номер на семь дней? [Vy bronirovali nomer na sem’ dnej]	You booked your room for 7 days?	You booked your room for 7 days?
Ваше имя, пожалуйста. [Vashe imja, pozhalujsta]	What’s your name, please?	What’s your name, please?
Ваш паспорт, пожалуйста. [Vash pasport, pozhalujsta]	May I have your passport please.	May I have your passport please.
Заполните регистрационную карту. [Zapolnite registratsionnuju kartu]	Could you please fill in this registration form?	Could you please fill in this registration form?
Завтрак включен в стоимость. [Zavtrak vljuchen v stoimost’]	Breakfast is included.	Breakfast is included.
Вот ключ от вашего номера. [Vot kljuch ot vashego nomera]	Here’s your room key.	Here’s your room key.
Ваш номер на [втором / третьем] этаже. [Vash nomer na vtorom / tret’em etazhe]	Your room’s on the [2nd / 3rd] floor.	Your room’s on the [2nd / 3rd] floor.
Завтрак с 8 до 11. [Zavtrak s vos’mi do odinnadtsati ]	Breakfast is from 8 am till 11 am.	Breakfast is from 8 am till 11 am.
Вам нужна помощь с багажом? [Vam nuzhna pomosht’ s bagazhom]	Would you like any help with your luggage?	Would you like any help with your luggage?
Боюсь, ваш номер еще не готов. [Bojus’, vash nomer eshhe ne gotova]	I’m afraid that your room isn’t ready yet.	I’m afraid that your room isn’t ready yet.
Прошу прощения за неудобства. [Proshu proshhenija za neudobstva]	I apologize for the inconvenience.	I apologize for the inconvenience.
Мне очень жаль, что вам пришлось ждать. [Mne ochen’ zhal’, chto vam prishlos' zhdat']	I’m very sorry that you’ve had to wait.	I’m very sorry that you’ve had to wait.
Похоже, у нас нет вашей брони. [Pohozhe, u nas net vashej broni]	We don’t seem to have your reservation.	We don’t seem to have your reservation.
Пожалуйста, примите бесплатный обед от нас. Надеюсь, это сгладит неудобство. [Pozhalujsta, primite besplatnyj obed ot nas. Nadejus', jeto sgladit neudobstvo.]	Please accept the complimentary dinner. I hope it’ll make up for the inconvenience.	Please accept the complimentary dinner. I hope it’ll make up for the inconvenience.
Вы бронировали комнату с видом на море. [Vy bronirovali komnatu s vidom na more]	You have booked a room with a sea view.	You have booked a room with a sea view.
Я могу переселить вас в другой номер. [Ja mogu pereselit' vas v drugoj nomer]	I can move you to another room.	I can move you to another room.
Рады, что вы у нас в гостях. [Rady, chto vy u nas v gostjah.]	We’re glad to have you.	We’re glad to have you.
Наслаждайтесь отдыхом в нашем отеле. [Naslazhdajtes' otdyhom v nashem otele]	Enjoy your stay with us.	Enjoy your stay with us.
Мы организуем для вас экскурсию. [My organizuem dlja vas ekskursiju]	We’ll arrange an excursion for you.	We’ll arrange an excursion for you.
Неподалеку есть магазин / музей / кафе / городской парк. [Nepodaleku est' magazin / muzej / kafe / gorodskoj park]	There is a shop / a museum / a cafe / a city park nearby.	There is a shop / a museum / a cafe / a city park nearby.
Вы можете поймать такси на улице или заказать такси на стойке регистрации. [Vy mozhete pojmat' taksi na ulitse ili zakazat' taksi na stojke registracii]	You can hail a cab on the street or ask the front desk to call a taxi for you.	You can hail a cab on the street or ask the front desk to call a taxi for you.
Доброе утро. Вы просили вас разбудить в 7 часов. Хорошего дня! [Dobroe utro. Vy prosili vas razbudit’ v sem’ chasov. Horoshego dnja]	Good morning. This is your wake-up call. It’s 7 am. Have a nice day!	Good morning. This is your wake-up call. It’s 7 am. Have a nice day!
Вы хотели бы освободить номер / выехать на день раньше? [Vy hoteli by osvobodit’ nomer / vyehat’ na den’ ran’she]	You would like to check-out a day earlier?	You would like to check-out a day earlier?
Как вы желаете оплатить – наличными или карточкой? [Kak vy zhelaete oplatit’ – nalichnymi ili kartochkoj]	How would you like to pay – in cash or by credit card?	How would you like to pay – in cash or by credit card?
Вы пользовались мини-баром? [Vy pol’zovalis’ mini-barom?)	Did you use the minibar?	Did you use the minibar?
Распишитесь внизу бланка, пожалуйста. [Raspishites’ vnizu blanka, pozhalujsta]	Could you please sign at the bottom of the form?	Could you please sign at the bottom of the form?
Вот ваш чек. [Vot vash chek]	Here is your receipt.	Here is your receipt.
Надеюсь, ваше пребывание было приятным. [Nadejus’ vashe prebyvanie bylo prijatnym]	I hope you had an enjoyable stay.	I hope you had an enjoyable stay.
Ужин подается с шести до десяти. [Uzhin podaetsja s shesti do desjati]	Dinner is served between 6 pm and 10 pm.	Dinner is served between 6 pm and 10 pm.
Вот Ваш счет. [Vot vash schet]	Here is your bill / check.	Here is your bill / check.
Уборка номера! [Uborka nomera]	Housekeeping!	Housekeeping!
Нужно ли убрать вашу комнату? [Nuzhno li ubrat’ vashu komnatu]	Would you like your room cleaned?	Would you like your room cleaned?
Вы просили поменять постельное белье и заправить кровать? [Vy prosili pomenjat' postel'noe bel'e i zapravit' krovat']	You asked to have your sheets changed and your bed made?	You asked to have your sheets changed and your bed made?
Мусор выбросить? [Musor vybrosit’]	Would you like me to empty the trash bin?	Would you like me to empty the trash bin?
Вы не могли бы объяснить, в чем именно проблема? [Vy ne mogli by ob"jasnit', v chem imenno problema]	Could you please explain exactly what the problem is?	Could you please explain exactly what the problem is?
Вы хотели поговорить с нашим менеджером? [Vy hoteli pogovorit’ s nashim menedzherom]	You needed to talk to the manager?	You needed to talk to the manager?
Все в порядке? Чем я могу помочь? [Vse v porjadke? Chem ja mogu pomoch’]	Is everything ok? How can I help you?	Is everything ok? How can I help you?
Всегда к вашим услугам. [Vsegda k vashim uslugam]	Always happy to help.	Always happy to help.
Будем рады видеть вас снова в качестве нашего гостя. [Budem rady videt’ vas snova v kachestve nashego gostja]	We’re looking forward to having you again as our guest.	We’re looking forward to having you again as our guest.
Добрый вечер. Вы бронировали стол? [Dobryj vecher. Vy bronirovali stol?]	Good evening. Have you booked a table?	Good evening. Have you booked a table?
Не хотите выпить напиток на баре? Я позову вас, когда ваш стол будет готов. [Ne hotite vypit' napitok na bare? Ja pozovu vas, kogda vash stol budet gotov]	Would you like to have a drink at the bar? I’ll call you when your table is ready.	Would you like to have a drink at the bar? I’ll call you when your table is ready.
Ваш стол готов. Пройдите за мной, пожалуйста. [Vash stol gotov. Projdite za mnoj, pozhalujsta]	Your table is ready. Please follow me.	Your table is ready. Please follow me.
Пожалуйста, присаживайтесь, а я принесу меню. [Pozhalujsta, prisazhivajtes', a ja prinesu menju]	Please, take a seat, and I’ll bring the menu over.	Please, take a seat, and I’ll bring the menu over.
Как только вы будете готовы, официант примет ваш заказ. [Kak tol'ko vy budete gotovy, ofitsiant primet vash zakaz]	The waiter will be here to take your order as soon as you are ready.	The waiter will be here to take your order as soon as you are ready.
Здравствуйте! Меня зовут Алекс, и я буду сегодня вашим официантом. [Zdravstvujte! Menja zovut Aleks, i ja budu segodnja vashim ofitsiantom]	Hi! My name is Alex and I’ll be your waiter today.	Hi! My name is Alex and I’ll be your waiter today.
Могу я принять ваш заказ? [Mogu ja prinjat' vash zakaz?]	May I take your order?	May I take your order?
Позвольте мне порекомендовать наши фирменные блюда. [Pozvol'te mne porekomendovat' nashi firmennye bljuda.]	Allow me to recommend our specialties.	Allow me to recommend our specialties.
Ресторан предлагает вегетарианское меню. [Restoran predlagaet vegetarianskoe menju]	Restaurant offers vegetarian menu.	Restaurant offers vegetarian menu.
Какую бы вы хотели закуску? [Kakuju by vy hoteli zakusku?]	What would you like to have as a starter?	What would you like to have as a starter?
Какие напитки вы бы хотели заказать к еде? [Kakie napitki vy by hoteli zakazat' k ede]	What would you like to drink with your meal?	What would you like to drink with your meal?
Хлеб принести? [Hleb prinesti]	Would you like some bread?	Would you like some bread?
Я сейчас вернусь с вашим заказом. [Ja sejchas vernus' s vashim zakazom.]	I’ll be right back with your order.	I’ll be right back with your order.
Все ли в порядке с блюдами? [Vse li v porjadke s bljudami]	Is everything all right with your meal?	Is everything all right with your meal?
Извините, мы не принимаем карты. Только наличные. [Izvinite, my ne prinimaem karty. Tol'ko nalichnye.]	Sorry, but we don’t accept credit cards. Only cash.	Sorry, but we don’t accept credit cards. Only cash.